RSunbeat Software

Privacy & Policy

Welcome! By choosing to browse and use this website, you agree to the terms and conditions listed below, as well as our privacy statement, which governs your interactions with RSunBeat Software. If these terms do not suit your preferences, we respectfully request that you refrain from using our website.

  • At RSunBeat Software, we value your right to privacy and understand your concerns regarding the collection, use, and sharing of personal data online. Rest assured, we will only collect and use your data in ways that benefit you and comply with your rights and our legal obligations.
  • This notice governs how we utilize all information we collect about your use of our site. Please carefully read this privacy notice to ensure you understand it. By using our site for the first time and/or thereafter, you are deemed to have accepted our privacy notice. When registering for an account or consenting to the use of your data, you must read and agree to this privacy notice. If you do not accept and agree to this privacy notice, you must immediately stop using our site.
  1. Definitions and Interpretation
  • Account: Denotes a user account required to access and/or use specific sections and functionalities of our site, including online services and project management tools.
  • Cookie: A small text file that our site installs on your computer or device when you use certain features and/or visit specific areas of our site. Section 12 below contains information about the cookies that our site uses.
  • Our Site: Refers to this website, along with all information and services available at https://www.rsunbeatsoftware.com.
  • India Cookie Law: Refers to the relevant provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011, and 2015, which regulate the use of cookies and related technologies.
  • We/Us/Our: Refers to RSunBeat Software Pvt. Ltd., the company responsible for the website and its contents, registered under the relevant legislation.

 

  1. Information About Us

RSunBeat Software is a certified company with offices in the US and India, serving clients worldwide. We are dedicated to protecting your privacy and managing your data responsibly.

  1. Scope – What Does This Notice Cover?

This privacy statement relates only to how you use www.rsunbeatsoftware.com and other websites owned by the RSunBeat Software Group. It excludes any external websites accessed through links on our website, regardless of whether they were added by us or other users. We advise reading the privacy statements of these external websites before providing any personal information, as we have no control over how they handle data. This notice aims to ensure transparency in the way we handle your information by informing you about our data policies and protections.

  1. What Data Do We Collect?

We collect data in several ways to improve your experience and keep you informed. This includes information gathered automatically through cookies (refer to our Cookies section) as well as information you voluntarily provide, such as when signing up for security updates. The types of data we may collect include:

  • Name
  • Email address
  • Business/company name
  • Contact phone number
  • Details of your project

This information helps us tailor our services to better meet your needs.

  1. How We Leverage Your Personal Information

At RSunBeat Software, we value your privacy and adhere to the General Data Protection Regulation (GDPR) by protecting your personal information. Kindly refer to Section 6 below for comprehensive details on our data security procedures.

We use your information to provide you with outstanding service, including:

  • Updates on your inquiry: Keeping you informed about the status of your query.
  • Service updates: Notifying you of relevant updates, such as security patches, updates to core technologies (like the PHP version), and new plugins.
  • Relevant marketing: Providing marketing material tailored to your interests in technology and industry.
  • Tailored services: Customizing our offerings to better meet your requirements.
  • Offers and discounts: Informing you of any current sales and discounts available.
  • Email newsletters: Sending you updates if you have subscribed (you can opt out anytime).

With your permission or as required by law, we may also use your information for marketing purposes, such as informing you about our products and services by phone, text, email, or postal mail. All marketing messages comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended, and the Data Protection Act 1998. We do not send spam or unsolicited marketing.

  1. Our Data Storage and Protection Policy

Your data is securely stored by RSunBeat Software within the European Economic Area (EEA), which includes all EU member states as well as Norway, Iceland, and Liechtenstein. We retain your information only for as long as necessary to fulfill the purposes outlined in our policy or as long as you permit us. To prevent unauthorized access to your data, we implement robust physical and digital security measures. You have the right to request deletion, updates, or access to your data at any time.

  1. Data Sharing and Legal Obligations

 Your information may be shared with any of the RSunBeat Software Group companies, which adhere to the same data protection guidelines and are affiliated with us.

Our top priority is keeping you safe. We ensure your data is treated securely and in accordance with your rights when shared with external parties. We may compile traffic, usage, and other metrics for analytical purposes. This anonymized data does not include personally identifiable information. Such aggregated data may be shared with other parties, including affiliates, partners, and potential investors, within the bounds of the law.

  1. What Happens If Our Business Changes Ownership?

User data related to the portion of our business that is transferred may also be transferred if RSunBeat Software expands, contracts, or changes ownership. The terms of this privacy notice will apply to the new owner or controlling company, and they will use your data in the same way it was intended.

Please note that you may not be informed of these changes in advance.

  1. Our Cookie Usage and Its Purpose

Cookies are used by RSunBeat Software to enhance your online experience. Cookies are small text files stored on your device that provide us with information about how you use our website. They allow us to:

  • Enhance user experience by remembering your settings and preferences.
  • Analyze site performance by reviewing usage trends to improve our services.
  • Enable features like secure access and login sessions.

Please refer to our Cookie Policy for more information on the specific cookies we use and why. Our goal is to ensure a seamless and customized experience while maintaining your privacy.

  1. Connect With Us

We at RSunBeat Software. are always here to assist you. Please contact us if you need help or have any questions about our privacy policies:

  • Explore Our Website: Visit www.rsunbeatsoftware.com for more information and resources.
  • Send Us an Email: Reach out at info@rsunbeatsoftware.com for personalized assistance.
  • Give Us a Call: Contact us at +91-8949571358, and we’ll be happy to assist you.

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Terms & Conditions

Head Office

RSunBeat Software proudly operates its corporate office in California, USA. Our terms and conditions apply to work conducted from any of our offices worldwide or by businesses affiliated with RSunBeat Software. Whether you engage with us locally or internationally, you can trust in our commitment to quality and adherence to these standards.

Core Business Areas of RSunBeat Software

RSunBeat Software specializes in offering a comprehensive range of services, including but not limited to:

  • Hosting services
  • Quality analysis (QA)
  • Software application development
  • Mobile app development
  • Web design and development
  • IT support
  • Data analysis and reporting
  • Digital marketing solutions like Pay-Per-Click (PPC) advertising, search engine optimization (SEO), and tailored e-communication strategies.

Project Engagement and Payment Terms

RSunBeat Software undertakes projects on a time-and-materials basis unless otherwise agreed upon in writing. Fee estimates are valid for 30 days from the date of issuance and exclude VAT or other applicable taxes. Payment schedules are typically structured weekly or monthly to reserve developer resources.

Dedicated resources, including project managers or team leads, are allocated based on the services requested. The majority of development activities occur at our Indian office, operational Monday through Friday, from 9 AM to 7 PM (IST, GMT +5:30). Resources can also be deployed to our offices in the USA, Italy, Brazil, Canada, UAE, or Australia as required. Public holidays in our Indian office will be communicated in advance, with any time off compensated by overtime upon request.

Commitment to Service Excellence

At RSunBeat Software, we maintain the highest standards in every project we undertake. We are dedicated to delivering outstanding results that exceed client expectations in quality, precision, and timeliness. Our core values include:

  • Integrity and Professionalism: Always maintaining the highest standards of ethical behavior.
  • Prompt Communication: Addressing calls and emails with efficiency.
  • Clarity in Information: Offering precise details about project scope and estimates.
  • Quality Promise: Delivering cost-effective, high-quality services tailored to client needs.

Service Limitations

RSunBeat Software maintains the following exclusions in its services:

  • Development is typically performed on a sandbox server, excluding digital marketing work like SEO, which occurs on live servers.
  • Direct end-user interactions or requests for tasks outside the agreed scope are not accommodated.
  • Work outsourced to third parties is not permissible.

Acceptance of Services

Clients are expected to review, test, and approve project components throughout its lifecycle. Delayed feedback may affect project timelines. Upon completion, any test failure due to client-side errors will not constitute non-compliance on RSunBeat Software’s part.

Invoicing and Payment Terms

  1. Invoices must be paid in the issued currency.
  2. Advance payments are mandatory before project commencement. Non-payment may result in project delays or termination.
  3. Applicable taxes, including VAT, will be charged at prevailing rates.
  4. Rates:
    • Weekly Rates: Based on a 5-day workweek, 8 hours per day.
    • Daily Rates: For a single 8-hour workday.
    • Bucket Rates: Allocated for specific hours (e.g., 10, 20, or 40 hours) and valid for six months.

Limitation of Liability

RSunBeat Software’s liability is limited to the amount paid for services in the 12 months preceding the cause of action. Exceptions include indirect or consequential losses such as:

  • Loss of profits or business opportunities.
  • Data corruption or loss.
  • Any special or economic damages.

Termination Policy

RSunBeat Software reserves the right to terminate agreements under the following conditions:

  • Non-payment after a 7-day notice.
  • Serious violations of terms without rectification within 14 days of written notification.
  • Insolvency or inability to continue the project due to external factors.

Intellectual Property Rights

  1. All intellectual property developed during the agreement will belong to the client, provided all dues are settled.
  2. RSunBeat Software will assist in securing trademarks, copyrights, and patents at the client’s expense.
  3. Pre-existing intellectual property rights remain with their original owners unless specified in the agreement.

Grievance Redressal

For concerns related to service quality or invoicing, please contact:

  • Your designated Developer for design and development-related queries.
  • Your Project Manager for other project-related concerns.
  • Our Accounts Team for billing or invoice disputes.

We are committed to resolving all grievances promptly and efficiently.

Non-Solicitation Clause

Clients agree not to solicit or engage with any RSunBeat Software employee or developer directly during the contract term and for 12 months post-termination. Breaches of this clause may result in claims for damages, including lost profits and operational costs.

Our Technology Experts

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Mail to Our Sales Department

info@rsunbeatsoftware.com

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Rsunbeat Software

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